Policies & Shipping

Privacy Policy
We will never give or sell any of your private information. Any information that is given to us is kept strictly confidential. We feel that your privacy is our number one priority. We do not hold or store any credit card information.

Ordering Policy
If you have any special requests or would like any information please always use our contact form.

Shipping Policy
All orders will start being shipped Thanksgiving week, unless otherwise instructed.

Shipping Method
Standard shipping- Included with all orders.

We accept checks!
After placing your order, please mail with a check or money order payable to:

Barbara Mullen

c/o Santa Letters Express
P.O. Box 40125
Staten Island, N.Y. 10304

All Pay by Check orders are placed on hold until we receive your check and it clears our bank. This can delay your order by up to 10 business days.